Before we talk about this system in specific we should identify what is Human Resource Management (HRM) and Information System ( IS) ,
Human resource management is a function performed in the organization that use employee effectively to achieve the individual and its organization goals .it dealing with employees relation ship involving in it the decisions, actions, and issues .
While, Information system:'' is colleting ,processing, storing ,analyzing and disseminates information for a specific purpose , its processing input to output and sent to users or any system via network''21 .
Before, Human resource Management was depending on IS professionals to apply and develop applications ( ''which is a lower priority than other management functions''5) But now most of the organization apply an information system that help them performing HR functions in more efficient and systematic way by using technology, reducing time and cost, its an intersection between human resource management (HRM) and information technology
Alain municipality Applied one of HRIS software which is (Oracle HRMS,) in 2008, which is an internet-based application that serves as a centre for all company people-related activities, including ''communication, development, measurement, and compensation''. 6
HRMS area is used in the Intranet of the company, (which is an internal network that use of ''World Wide Web technology (browsers, servers, etc.)''5 to collect and disseminate information in the company. Moreover, its linked external internet, but its secured and its used by authorized users only .. to access the information in the internal components , and its easy to provide statistic extract on HRIS Data forms and tables, creating custom and fast reports in the system that are needed . to keep details like: ( employee profiles, absence reports, salary administration…or any specific cases ) . Also, other reports solve different HRM issues ''(e.g., succession planning, compensation planning, equal employment opportunity monitoring'' needed .the intranet allowing ''employees completing forms online for benefits programs, let them submit suggestions, filing of various claims.'' 5.
While the extranet its used too in secured environment to communicate with the clients .
The purpose of using HRIS :
- reducing the manual workload of administrative activities, and operations to be performed electronically by using human resources management systems
- Provide data and returns for the government and other legal agencies.
- Building organizational capacity
- Design the organizational structure and career
- Increasing labor force size
- technological progress .
HRIS users :
The self services which is part of the (HRIS) system is used by the whole employees in Al Ain Municipality , In the other hand, the whole system is used by HR department .
HRIS Application :
we will talk about each one in details as well as some additional information in some points; we got it from our interviewing with the HR specialist in the municipality:
- Payroll
- Work Time
- Benefits Administration
- recruiting
- training
- Employee Self-Service
The payroll module
- It help the municipality to manage the pay process and compensation data by collecting data on time and attendance of the employee ,
- Using simple, configurable formulae to calculate different deductions , and providing periodic pay cheques . Also, calculating automatic deposit ,correcting errors while preserving the current accounts.
- the Data in general get from the human resources and time keeping units . This module can include all transactions of the employees and integrate them with existing financial management systems. Complete integration with payroll and other company financial software and accounting systems. . moreover , the system forming security for unique access and keep audit logs of changes, and use standard reports to view and analyze payroll data
Bonus : the system can calculate also the bonus like : :
1- citizen bounus :as the degree reduced 7,8,9 –he get an increase like AED 1000 and if the degree increased he will get AED 800
2- supplementary bounus : calculated automatically depend on the position degree
3- sons bonus : their functional data are written and then modify the exchange: first born
Number of children: 2
Date of procedure: 29-3
Value: 600 or Salem born at the date 20-3, the employee must send a passport picture , birth certificate and family book with full attachments as evidence to accounting department. 600x2=1200 AED
Work time module
its the most progress and flexible module in collecting data of time and work effort , by automates the time and attendance record-keeping process, its offer an easy way to submit, review, track, and approve timecards. In addition to that, collecting data analysis features ,labor distribution capabilities as well as Cost analysis and control and efficiency metrics.
Provides municipality a system'' to manage and track employee participation in benefits programs''8. These include insurance, vacations, compensation,profit sharing, stock options, and retirement,)
Vacations: the HR specialist enter the credit of the employee vacations from the first appointment of him , every month he got it / / / For example, if he request for vacation without pay : the HR specialised use the system to determine his name, date and duration of the holiday, the form is printed and signed by the Director. the types of vacations are allowed Hajj or Omra'h vacation , performing exam ,full-time study
Notice of return: If he return from vacation \ \ he must notify that through self-service \HR specialist make sure these data in the system and pull this procedure and send it to financial department .
Termination
through the system also the HR specialist can provide Report a list of people moved to and from the municipality: transferring from municipality , is termination , so, The system show full termination data for employees who have the services end, since the first year until today's date , with the Cause of end services whether are : getting out of the country \ \ resignation \ firing of the function or administrative decisions, retirement .
Also, this employee can request an experience certificate in working in the municipality from 2000 – 2011.
The Certificate of transferring: from municipality:
Include: employee name \ gender\ file number \ job title \ appointment Date \ marital status \ basic salary \ complementary allowances \ social allowance \ sons allowance \retirement discounts and Total salary = total how much he received
the HR specialist Enter the employee number , Date of transfer: procedure (the decision of the municipality Director of transferring at number................ issue date ........... ......and year.
It's submitted to: whom it may concern, or to Bank\ or ant direction must be specified
The report is printed 5 copies: a copy for the Director of Administration and the Executive Director , a copy for the human resources and put issued a number and send the original copy to the accounting department to be sent to the financial the of Abu Dhabi and another copy in an employee File , copy in HRIS.Recruiting module:
Recruiting is attracting and finding employees, testing them and selecting which one to hire its to fill the available positions in the organization .
The municipality use Internet advertising to recruit from other countries as well as other methods (Advertisements in local and foreign newspaper , , help of local employment agencies but not employment agencies in foreign countries , use temporary employees , referrals from current employees , College recruiting are used too) .
using recruiting websites that market both employment and applicants , the system provide ( i-recruitment) that help ''manager and recruiters, in finding, recruiting, hiring efficiently , and tracking new employees Simplify the candidate process by using a resume extraction tool to pre populate profiles, Manage job vacancies and use automated matching functionality to determine fitting candidates for the available job, managing the interview process too.'' 7
The system Records details of recruitment activities such as cost and method of recruitment.
Hiring:
As we mention The system keeping and managing employees information. Reporting and analysis them as well as the data if he previously worked in another company
And when he becomes an employee of the municipality, he has given a an appointment Number \ self-service( to submit the things he want and adding his CV) and E-mail if Anything new in the system will send via email.
The training module
Training means is systematic process to change the behaviors of employees in direction to achieve the company goals to improve the current or future performance, its crucial for new and present employees and its aim . In the municipality , every employee has the right Training shares during the whole year,,, in the year 2011 was reduced hours of training equal to almost 40 hours, and every employee must achieve 40 .
- Allows HR tracking employee's education, qualifications and skills, storing records of acquired skills and monitoring the skill database.
- specifying training courses and offered them in date specific courses with delegates and training resources are set and managed in same system.as well as books, CDs, e - learning or using materials to develop skills
Learning Management System ( LMS) ''allow managers to approve training, budgets and calendars with performance management and appraisal metrics''8
Promotion
According for the promotion ,
For example, procedure: Employee in the Department of Training,
HR Specialist enter in the system: her national / Permanent staff function/position degree / Deducted from the retirement whether he single or married
- position Degree change: from the fourth to third degree \ Effective Date \ functional history (appointment date\ upgrade : last upgrade for her 5/9/2011 if the specialist put 3-5-2011 she will return to the old degree
Enter modified Salary after upgrade: 10500 AED
Employee Self-Service module
Self-service has been activated in the municipality in the year 2010 and each employee has username and password to enter this service
its allow both manager and employee to access and update information and transactions. by using a portal view that is customized to ''an individual’s role, experience, work content, language, and information needs''7. Its like a single point of entry to all HR information and processes. .
Also, employees can query attendance records and perform transaction without going by himself to HR department.
To Whom it may concern: he request from system total salary certificate or a detailed or whom it may concern and wants to submit to a government body or bank ....he can receive it from the department or by delegate .
**Also, He can Ask the human resources any Question, and they respond to him from the system
this picture show how to use Self-service Quick tips
here Video how HRIS is working:
HRIS Benefits:
- Establishing simplified and systematic procedure
- Provide Speedy information processing and classification ,
- More accurate and timely information , quality reports and good work culture
- Quick response in answering queries .
- minimize paperwork so Less time spent on tasks = less money
- Enhanced employee self management and communications across functional area.
- Better analyzing lead to more efficient decision making
- Removing personal biases and provide transparency in the system
- Minimizing duplication efforts lead to cost reduction .
- Integrating the human resource, career planning and performance management function with other business functions in the company to better service to employees ( as oracle HRMS software )
HRMS Limitation:
- the system is working effectively , but sometimes its lagging or slowdown
- As the system is friendlier to use, it can be easier to be in danger in accessing employees’ personnel records illegally by someone from inside or outside of the organization.
According to (HRIS) that used in (AAM) , what is good or what i like in this system that its help the orgnization to be more productive and its make the work much easier to be shared between orgnizations . And its useful to be used and much faster (this is the technology as we know)
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